JvdB
James van den Berg
1 reviews | Active since Jun 2011
01 Feb 2016, 16:36
MTN Is the worst. PLEASE RATHER USE VODACOM!
After completely pathetic service from MTN (http://hellopeter.com/mtn/complaints/mtn-*****s-up-again-***)<br> They have once gain *****ed up. After they cancelled my contract after I asked that they cancel a data bundle on the contract, after they fixed this all of a sudden my monthly subscription has now jumped from 600 a month to 1100 a month!!!!!!<br> MTN is the worst company in the world, Please do not use them, rather use Vodacom, They are far less ***********.
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Replies (1)
MTN South Africa's replyOfficial
02 Feb 2016, 20:30Hello jamesvdb,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The instalment has not increased you were invoiced twice in January because of the incorrect migration to prepaid, we have logged a billing query for investigation reference number: ***.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The instalment has not increased you were invoiced twice in January because of the incorrect migration to prepaid, we have logged a billing query for investigation reference number: ***.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply02 Feb 2016, 20:30
Official
Hello jamesvdb,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The instalment has not increased you were invoiced twice in January because of the incorrect migration to prepaid, we have logged a billing query for investigation reference number: ***.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The instalment has not increased you were invoiced twice in January because of the incorrect migration to prepaid, we have logged a billing query for investigation reference number: ***.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***