Mtn is the worst one yet

I signed up for MTN's 5G Infinity package on the 31st of August, paying upfront as required. Despite this, my internet service only became active on the 5th of September. Since then, my internet has worked for a total of just 4 hours. MTN repeatedly claimed that my area was out of coverage, even though they confirmed it was covered when I signed up.

To make matters worse, on the 14th of September, I visited the MTN branch at Menlyn Park to resolve the issue. The staff member who assisted me, who claimed to be "second in command," was incredibly rude, arrogant, and condescending.

I requested a cancellation and refund the next day, and today I received an email saying it will take 4-5 business days to investigate.

This entire experience has been extremely frustrating, and I wouldn't recommend MTN to anyone. 0/10.