TT
Thabani T

1 reviews | Active since Jun 2016

08 Jun 2016, 08:53

MTN is the worst network ever

<p>Contantly my airtime disappears especially on Sundays. When I contact MTN they tell me that I have internet setting running which is not true because even when my mobile data is off my airtime is "******". I am sure the whole of South Africa there are many people with this same problem with MTN. Especially over night also that is when most of the airtime disappears. Again recently they have this problem that when one tries to make a call there is this voice over person who says "please recharge your account" EVEN WHEN YOU HAVE LOADS OF AIRTIME IN YOUR PHONE. Really I think that is disgusting from MTN. If you call them they tell you to switch your phone on and off again (which sometimes works) but what if you have an emergency call to make? Hmmm? No wonder why the Nigerian government is on their case. last week I tried to port my number back to Vodacom but I was told: "your network has rejected your port from them". I am leaving MTN and I have encouraged all my friends to do so too.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply13 Jun 2016, 11:16
Official

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

The request has been sent to the pre-paid supervisors to contact and assist with feedback.

Kind Regards,

Alice van der Merwe

Best regards,