MTN is the worst MNO I have ever used.

The hassle of ending a contract when it expired with MTN is unbelievable. I went into a store and had to spend at least 5 hours on canceling a data contract with their retention department , that seem to be incapable of accepting NO for an answer, and are intent on waiting your time with their scripted nonsense. Notwithstanding the cancelation (laborious as it was), I was again charged in December 2021, and a month later after lodging a complaint, I still have not received any feedback of the refund due to their error. I am glad to see the back of MTN, and have had a appalling experience with this service provider.