MTN is the worst company i have ever dealt with in my life

first week of August 2017, i app**** for a MTN contract, flexi 350 which is supposed to come with the p10 lite. i was informed by one of their sales agents that the phone should arrive within 3 to 7 working days. a week following the initial application, no feedback or response from mtn saying when my phone will be delivered. i decide to call them week 2 of August to find out what is going on with the phone. I get told that their systems are down....fine, I call again the following day. same issue, systems are down. i then try calling again 3 days later...still they tell me the system is down. i wait another week....same issue...systems are down and they cannot find out whats happening with my phone. i wait a whole month...i call them again on the 13th of september 2017. this time their systems are back up and the agent i'm speaking to tells me that i will have to call their courier company...i'm thinking...what the hell is going on with this company...why am i having to call the courier company?...anyways i call the courier company...they put me on hold for 25 minutes...no answer...at this point...i just want to cut all my ties with this company...i have been a loyal prepaid customer for over ten years and as soon as i decide to get a contract with them...they treat me like my business is worthless to them...i really hope many people see this and never go with mtn...poor poor customer service....the worst i have ever encountered in my life. they have an amazing network, but their customer service and generally their agents are really really terrible...stay away.