1 reviews | Active since Jun 2017
MTN is the WORST!!!!
<p>A while back my identity was ****** and a contract was taken out with MTN. I addressed the matter and was under the impression that the matter was resolved, with great difficulty my I add. About two weeks ago I app**** for a contract with MTN, 2 days latter I was informed that my application had been declined as to something to do with the legal departement. (never given a straight reason). After numerous calls to various numbers, the Call Centre say they can see that the the ***** Contract had been Canceled and that it was the Legal Department that has to rectify the matter on the system. With great difficulty and holding on for an hour, I managed to contact the Legal Department, only to be told that they would phone me back, (within 2-24 Hours may I add). Its a week later and still no assistance. Today I phoned the Legal Deparmtne againt, only to be told that the Department has been outsourced and that I Should phone ********** . When phoning this number, a telephone number needs to be keyed in to be assisted. As I have not contract with MTN I am unable to key in a number, and therefor I cant speak to anyone. I contacted Three Rivers MTN (where I app**** for the contract) and all they can tell me is that they only have contact via email and have had no response. I think it is very unprofessional as my name is looking bad. I am not a person with a bad credit record, MTN is making it look that way. I need assistance to the fact that the Legal Department has not finalized the ***** Contract from my name. I do not wish to carry on with the application for a new contract as I do not want to do ANY business with MTN.</p>
Absa Bank details
Bank: ABSA
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account number.(A***).
Best regards,
Absa Bank details
Bank: ABSA
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account number.(A***).
Best regards,
Please ignore the feedback should not be passed to your response.
Best regards,
Please ignore the feedback should not be passed to your response.
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
Please assist me with the MTN account number for assistance with feedback.
My email address ***.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
Please assist me with the MTN account number for assistance with feedback.
My email address ***.
Kind Regards,
Alice van der Merwe
Best regards,
I have no idea what the account number would be. I have emailed you my id number if that could be of assistance.
I have no idea what the account number would be. I have emailed you my id number if that could be of assistance.
