1 reviews | Active since Mar 2017
MTN is the WORST!!!!!!!!
<p>After 2 months of battling to find out why I have an outstanding balance with MTN there is still no response from them! </p> <p> </p> <p>I have even paid the so called outstanding balance and they still have not confirmed that they have received the money! YET they are able to get the attorneys to contact you daily!</p> <p> </p> <p>MTN is Pathetic! No Customer Service at all!!!!!!</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***0
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***0
Best regards,