MTN is the Worst

<p>On Sunday, the 30th of October 2016, I visited MTN Matlosana Mall to add another contact under my current one. The application was successfully completed and by the 31st of October it was approved and I got my new handset.</p> <p>One would think this is a good thing, but this is where the drama begins.</p> <p>Upon getting home I soon found out that I was unable to use the contact as the SIM was RICA Barred. RICA Barred ??? Why didnt the lady that handed me the device (and assurred me that everything was working check this). Tuesday morning I visited MTN with the device (as i was instructed to do by the pre-recorded voice). Only to be told that i need only wait 2 to 24 hours.</p> <p>Wendesday morning I once again visited MTN only to be told that I need only wait 2-24 hours. The problem will sort itself out.</p> <p>By Friday morning I once again visted MTN, only to be told that the sim is RICA Barred. Numerous phone calls later; MTN blames RICA and RICA blames MTN. </p> <p>By Saturday morning, i had it. It had now been 6 days (which i have to pay for) that i have a contract that i cant use! I once again visited MTN and informed them that I will cancell the contract if the problem is not fixed. After about two hours, I was told that the Number i was allocated was an old Foschini Retailer Group and was diconnected, thus the RICA barring. Yet they were unable to tell me when i will be able to use the contract, which i am paying for.</p> <p>Today is Monday the 7th of November, and i am STILL undable to use the contract.</p> <p>I will take the device and SIM back to MTN today as i am tired of being told to wait and be patient.</p> <p> </p> <p>I will also buy out my existing contract from MTN as I do not want anything to do with them further.</p> <p>The worst network in SA clearly.</p>