AZ
Amanda Z
1 reviews | Active since Jun 2018
19 Dec 2018, 06:07
MTN is the Worst!!!!
I am so ****ed with MTN i had a contract with them and it ended last year October and i phoned them to cancel it but they never did. i went to a branch and they said they can not help me i need to make a phone call and cancel i did that yet again but up to this date they are stl debiting my account.
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Replies (2)
MTN South Africa's replyOfficial
19 Dec 2018, 10:39Good day Amanda Zulu
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly contact our retentions department on ***.
Please provide them with the number in question and ID number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly contact our retentions department on ***.
Please provide them with the number in question and ID number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Best regards,
MTN South Africa's reply19 Dec 2018, 10:39
Official
Good day Amanda Zulu
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly contact our retentions department on ***.
Please provide them with the number in question and ID number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly contact our retentions department on ***.
Please provide them with the number in question and ID number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Best regards,
AZ
Amanda Z's updateReviewer Update
26 Dec 2018, 18:31***
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AZ
Amanda Z's update26 Dec 2018, 18:31
Reviewer Update
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