1 reviews | Active since Mar 2018
MTN is the worst !
I sent my brand new phone in the 2nd February , it kept saying android.com has stopped etc. They said 7-14 business days and I wil get my phone back. It is the 7 of March now, I still have no word. Everytime I go to mtn there is another excuse including that there is nothing wrong with the phone...then why is it taking so long. MTN is pathetic, there services are horrible and they just do not care ,the branch in cape gate is where your soul goes to die. My next step ia cancelling my contract and my entire family's behind me to switch too, everyone is fed up !
Good day Sonja,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the IMEI number of your device so that we may investigate your complaint further.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Sonja,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the IMEI number of your device so that we may investigate your complaint further.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,