MTN is the worse service Provider Ever

I bought the Working from Home 10GB on 23.09.2020 and on the 26.09.2020 (three days after the purchase) I received a message stating “that I have to use all the data and minutes under my profile as the number is being migrated and that I must visit the nearest branch to RICA the sim”. How am I suppose ot dish a whole month worth of data in such a short period of time.

Within 8 hours of receiving the message, my number was “debarred due to RICA”. I visited the nearest store to RICA my sim card again on the 26.09.2020. I then called MTN Customer Centre on the 26.09.2020

I spoke to their so called “Service Champions” that put me from one Champion to the next and I felt like a soccer/rugby ball that gets passed from one player to the next and the sad part about it is that as I ask all the so called “Service Champion” why I was not alerted a timeously i.e. month in advance that my number will be migrated in order for me to not load any airtime nor data as I know I would have lost them and both Humelele & Kedi Maja could only advise me that “sorry, sadly if your number is migrated you loose everything”. I asked them as to who authorized the migration and Kedi’s Answer was that “this was a UNISA contract which came to the end July hence the migration”. Again when I ask how come I was not advised because I wouldn’t have blatantly put my money ad joerpady only thing I got was a sorry.

How is sorry going to bring back the money that I lost MTN and is this how you rip your customer off their hard earned money? Talk about customer service?