MTN IS THE WORSE!!!

*********** MTN - cancelled the Wi-Fi home Router more than 4x months ago - the store (Westgate Mall) did not action the necessary - MTN demanding funds from me - don't offer apologies - all the consultants are nonchalant could care less - BUT the ULTIMATE is - my current home Wi-Fi also with USELESS MTN (I requested itemized bill to view how the data was utilized) x7 days later - 38 emails from my side to the contact center - they sent me billing of 2024 ?? is the contact center consultants able to read and understand what an enquiry is? how is it possible that one is unable to escalate an enquiry- the website does not allow for any complaints! etc. - senior management is nowhere to be found! one has to deal with *********** staff that opens and closes enquiries without any resolution!!! how insulting to the client who cannot receive one simple straight forward request which is an itemized bill! I have an influx of emails to MTN with no resolution -leads me to believe they cut my line... my home Wi-Fi line without cause! as they are unable to show the proof of what it is that I am requesting!!! Ombudsman is going to enjoy reading the responses from MTN - placing all on social media - I've had such bad experiences at BAYSIDE MALL BRANCH AND WESTGATE MALL BRANCH - hopeless - WILL NOT RECOMMEND THIS PROVIDER!!! WORSE