MTN IS THE SPANNER IN UNISA EXAMINATIONS

I am so frustrated with the lack of interest and competence of MTN regarding the UNISA data from MTN. I bought a sim card at Eden Meander MTN on Monday 1 June 2020. We activated the sim, sent the information to 44034 and waited for MTN to validate my student number to their system and convert the prepaid to postpaid and load my data. I have sent my details to the number again numerous times just to receive notification that my information was received and it’s being processed. Needless to say, it has not happened yet. Call centre staff are clueless on the matter!!! I have been transferred around and had so many case escalations that I have no other choice but to write this review as a last resort! I have begged and pleaded on emails with no prevail. I have spent so much money on data to write my exams when Unisa made a plan to supply their students with data- now their partner is ***********. PLEASE, SOMEBODY, HELP ME ACTIVATE MY SERVICE!!!