MTN IS THE PITS!! TERRIBLY DISAPPOINTED AGAIN! MTN IS JUST THE PITS!

I'VE BEEN CALLING THEM FOR 3 WEEKS STRAIGHT TO CLEAR AN EARLY TERMINATION FEE, WHICH BY THE WAY SHOULDN'T HAVE BEEN APP**** IN ANY CASE BECAUSE I CANCELLED THE PACKAGE DURING THE COOLING OFF PERIOD. I WAS ADVISED BY THEM THAT I COULD DO THAT. BEEN PASSED AROUND FROM PILLAR TO POST BY DIFFERENT DEPARTMENTS AND STILL NO RESOLUTION.