JP
Jodene P
1 reviews | Active since Nov 2019
01 Nov 2019, 09:09
MTN IS THE BIGGEST *******
MTN has the most ****piest service, have been calling to report an error in their billing since end September, called and spoke to over 3 managers and countless customers agents. No one can answer and another month they billing incorrectly. My money isn't being reversed back and every time I can I gotta wait for the same feedback since day 1. Will definitely stop my contract and take my business elsewhere
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Replies (2)
MTN South Africa's replyOfficial
01 Nov 2019, 19:18Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
The system reflect the complaint has been resolved:
Sul change without client consent.
Good day, your MTNSP query reference: SR: *** A credit request of R224.81 for PSD calls (sul failed set @ R0.00) has been sent through for approval for cell no: *** invoice/s date/ 2019-09-11 to 2019-10-11.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
The system reflect the complaint has been resolved:
Sul change without client consent.
Good day, your MTNSP query reference: SR: *** A credit request of R224.81 for PSD calls (sul failed set @ R0.00) has been sent through for approval for cell no: *** invoice/s date/ 2019-09-11 to 2019-10-11.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
MTN South Africa's reply01 Nov 2019, 19:18
Official
Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
The system reflect the complaint has been resolved:
Sul change without client consent.
Good day, your MTNSP query reference: SR: *** A credit request of R224.81 for PSD calls (sul failed set @ R0.00) has been sent through for approval for cell no: *** invoice/s date/ 2019-09-11 to 2019-10-11.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
The system reflect the complaint has been resolved:
Sul change without client consent.
Good day, your MTNSP query reference: SR: *** A credit request of R224.81 for PSD calls (sul failed set @ R0.00) has been sent through for approval for cell no: *** invoice/s date/ 2019-09-11 to 2019-10-11.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
MTN South Africa's replyOfficial
01 Nov 2019, 19:20The usage limit is changed back to R0.00
Best regards,
MTN South Africa's reply01 Nov 2019, 19:20
Official
The usage limit is changed back to R0.00
Best regards,