1 reviews | Active since Apr 2021
Mtn is such a disappointment
I took out a contract online, the delivery was done as they do authentication via finger print, it did match, so I qas told to call MTN to ask them to do the manual delivery, that was last week thursday, today I call to follow up on my order, am told by consultant that it is cancelled, by who they say they can't see that information, I spoke to Mihlali, Israel and Neliswa.
Neliswa said she was calling the company that is in charge of online cell phone contract since before 11 till now am still waiting.
I do not know the company they say I should call, I app**** from MTN UNDER THEIR EMBLEM, NOW THEY TELL ME STORIES ABOUT THIRD PARTY.
NO ONE IS WILLING TO GIVE ME PROOF OF CANCELATION, AND WHO CANCELLED IT, AND THE RECORDING, AS THEY SAY CALLS ARE RECORDED FOR QUALITY AND SECURITY, NOW FOR SECURITY PERPISE THAT RECORDING IS NEEDED
I spoke Brian on ***, he said I qualify for sim only and then he said I qualify for the same phone for R400 something, you guys are a joke, I do not qualify for a36 for R299 but qualify for R400.
May I atleast know the reason behind it being cancelled , and returned to you from DSV Courier.... otherwise I will go to other network providers for a phone.
I spoke Brian on ***, he said I qualify for sim only and then he said I qualify for the same phone for R400 something, you guys are a joke, I do not qualify for a36 for R299 but qualify for R400.
May I atleast know the reason behind it being cancelled , and returned to you from DSV Courier.... otherwise I will go to other network providers for a phone.