1 reviews | Active since Oct 2014
MTN is *****ing their customers money
<p>Since the beginning of January I have been waiting for a credit refund of R421.05 to my bank account, however to date this refund was not yet received. I have phoned them on numerous occasions and everytime I am being referred to a different department. Clearly no one know what they are doing or someone is sitting on this as they hope it will just go away..... Well guess what I will not go away or forget about this, I will report MTN for *****ulant conduct as this is no way to manage your business.</p> <p> </p> <p>REQ ********** </p>
How do you justfy the credit of R280.70 if the 1GB data was billed from Novemeber to January? That means 1. Nov 2. Dec 3.Jan = R140.35 x 3 = R421.05 credit due to me, yet you only refunded R280.70?????
And to date no one even had the courtesy to give me a call!!!!
I am reporting this to the Consumer Protection Act as this is *****ing!!!!!!!!!!!
How do you justfy the credit of R280.70 if the 1GB data was billed from Novemeber to January? That means 1. Nov 2. Dec 3.Jan = R140.35 x 3 = R421.05 credit due to me, yet you only refunded R280.70?????
And to date no one even had the courtesy to give me a call!!!!
I am reporting this to the Consumer Protection Act as this is *****ing!!!!!!!!!!!