MC
Marius C
1 reviews | Active since Jan 2013
16 Feb 2016, 14:14
MTN is *****ing our money!!!!!
I have been testing my data, sms and airtime usage and every time i check my airtime, data or sms bundle i find that is less than what it was before, how is this possible if i have not even used the phone today i have 50 sms's left and tomorrow without sending any sms's i have 20 left?, only one thing can be happening and that is that MTN is *****ing our money, you send a sms and the sms is taken out of your bundle but no sms is delivered to whom you have send it to,i think its time to move on to another supplier after so many years of being *****ed over!!!
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MTN South Africa's replyOfficial
19 Feb 2016, 16:06Hello mc1mc1,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly be advised that according to the billing records, the Data is charged for internet usage and the records also show transactions of sent SMS's from your mobile number. Please feel free to contact your service provider Altech Autopage on *** should you require additional information
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly be advised that according to the billing records, the Data is charged for internet usage and the records also show transactions of sent SMS's from your mobile number. Please feel free to contact your service provider Altech Autopage on *** should you require additional information
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
MTN South Africa's reply19 Feb 2016, 16:06
Official
Hello mc1mc1,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly be advised that according to the billing records, the Data is charged for internet usage and the records also show transactions of sent SMS's from your mobile number. Please feel free to contact your service provider Altech Autopage on *** should you require additional information
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly be advised that according to the billing records, the Data is charged for internet usage and the records also show transactions of sent SMS's from your mobile number. Please feel free to contact your service provider Altech Autopage on *** should you require additional information
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***