MTN is *****ing my money.

It is sad that you have to revert to placing a negative review on Hellopeter before anything seems to happen at MTN. But here goes. I have duly cancelled my contract at MTN SME (Small and Medium Enterprises) by calling them and sending them whatever paperwork they required by 25 October 2019. They even rep**** with an email stating that the cancellation (or migration to prepaid) will be processed on 25 November 2019. However this never happened, and they are still have a subscription active on their system and are deducting a amount from bank account every month. There is no way to cancel only, you literally have to call them and beg to be disconnected, before they put you through to a "retentions team" that make you do it all again. DISGUSTING!