DB
Deidrè Bosch
1 reviews | Active since Feb 2018
02 Feb 2018, 11:53
MTN is *****ing my money...
Can someone please PLEASE explain the following.......I am beyond furious. I loaded R60 airtime last night, dialed *141# to check that the airtime was loaded and it was there... I switched off my Mobile data on my phone. And this morning I had R8,26 left. I made no phone calls and was connected to wifi the whole morning. I just made a call to 808 regarding this matter..I always thought this was a free call....but now I have R0,00 left.......***..!!!!!
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Replies (3)DB
Deidrè Bosch's updateReviewer Update
02 Feb 2018, 12:10I have spoken to various people. None of my transactions shows up on your systems but yet when I dial *141# it's on my phone. I have been with MTN for years and this is absolute BS. The scariest thing is that nothing would have been done if we didn't complain. You would have just carried on *****ing my money. I am beyond beyond beyond gatvol..... We are the customers....stop *****ing from us.
DB
Deidrè Bosch's update02 Feb 2018, 12:10
Reviewer Update
I have spoken to various people. None of my transactions shows up on your systems but yet when I dial *141# it's on my phone. I have been with MTN for years and this is absolute BS. The scariest thing is that nothing would have been done if we didn't complain. You would have just carried on *****ing my money. I am beyond beyond beyond gatvol..... We are the customers....stop *****ing from us.
DB
Deidrè Bosch's updateReviewer Update
04 Feb 2018, 00:15Thank you. But the 26 number was it dialed by me. How is this possible?
DB
Deidrè Bosch's update04 Feb 2018, 00:15
Reviewer Update
Thank you. But the 26 number was it dialed by me. How is this possible?
DB
Deidrè Bosch's updateReviewer Update
04 Feb 2018, 00:20Somebody internally has been using my phone number to dial Zambia. The 26 number is ********** and it is not my responsibility. I don't even have roaming activated on my phone so how the hell can I dial that number. I would like this matter resolved as soos as possible. Because of this I am not able to load airtime, which puts me as a mother in a very dangerous and scary position. It doesn't help that I load airtime because it just disappears.
DB
Deidrè Bosch's update04 Feb 2018, 00:20
Reviewer Update
Somebody internally has been using my phone number to dial Zambia. The 26 number is ********** and it is not my responsibility. I don't even have roaming activated on my phone so how the hell can I dial that number. I would like this matter resolved as soos as possible. Because of this I am not able to load airtime, which puts me as a mother in a very dangerous and scary position. It doesn't help that I load airtime because it just disappears.