1 reviews | Active since Jun 2017
MTN is *****ing my money
<p>REQ- ********** , on the 31-03-2017 I called in to buy data, I explained to the consultant I want 1GB data for two weeks, a week later I get an sms saying my data bundle to bought has expired, I logged a call with ur service dep-REQ ********** which told me it would max 7 working to get feedback as they will listen to the call, I call back 2 weeks later and my complaint has not been attained to, I logged another call and was told I will receive an email with feedback, to date I received nothing but url can bill me for that data even the second call I logged I have not got any feedback as well REQ ********** . MTN is *****ing my money!!!!!!</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the matter have been escalated to the relevant department for the credit to be adjusted.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the matter have been escalated to the relevant department for the credit to be adjusted.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike