MTN IS *****ING MY MONEY !!!!

Hi, Last year June 2020, I wanted to port my MTN number to Vodacom. I called MTN and they told me I had to Pay R544. I went to a MTN branch and paid with my Credit card. The branch gave me my Credit card slip as proof of payment. After a few months I received a "final demand". If I don't pay over R600 they are going to hand me over to debt collectors. I paid the (more than) R600 and now I'm trying to get my refund back of R544. MTN now say they can't find the money on there bank statement - so they are *****ING MY MONEY....Lame excuse as I can proof that I paid the amount. In October I moved my data contract to pay as you go. Every time I go to the store they tell me there is an amount outstanding on my account....that I've paid until end of Novenber 2020. I don't have an account with MTN. M Y C O N T R A C T S W E R E C A N C E L L E D !!! MTN has the cheek to put debit orders through my bank account - why do I have to pay if I changed my data account at the end of October 2020 to PAY AS YOU GO ? How long after a service was cancelled do you still have to pay for a service that you don't get? MTN's service suck - when you call the call center - you never get hold of an consultant.

Easy money to harass customers to pay twice for the same service they never received !!!

MTN IS *****ING MY MONEY !!!!!!