CP
Cl;audine Poonsamy
1 reviews | Active since Mar 2011
28 Sept 2017, 08:38
MTN is *****ing my data
Yesterday was the 5th time I called MTN explaining that my data is being depleted way too quickly. The agent I speak to always gives me the same response, f you use two apps simultaneously your data will deplete faster, ok given that apps must be closed and prevented from running in the background but I have been using a smart phone for quite a while and I am fully aware of how it works. After tons of explanation, a ticket was eventaully logged, however, what do I do in the interim, buy more data every 3 to 4 days? I think not! I want an answer MTN!
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Cl;audine Poonsamy's updateReviewer Update
03 Oct 2017, 10:06Oh wow!
Thank you for the information that I am already aware of!
Funny that my data is not getting finished as quickly as soon as you said the issue has been resolved so basically the issue was on your side, so that begs the question, when do you plan to reimburse me for my data lost before you supposedly "resolved" whatever the issue was!
CP
Cl;audine Poonsamy's update03 Oct 2017, 10:06
Reviewer Update
Oh wow!
Thank you for the information that I am already aware of!
Funny that my data is not getting finished as quickly as soon as you said the issue has been resolved so basically the issue was on your side, so that begs the question, when do you plan to reimburse me for my data lost before you supposedly "resolved" whatever the issue was!
