1 reviews | Active since Dec 2012
MTN is *****ing my data
MTN is *****ing my data.<br> I am a prepaid user for MTN. Every second day I load a 5mb data bundle for R4. On a norm this would last me about two days if I surf on the net. For the past two days I have loaded about R40 worth of data and everytime without fail my airtime and bundles are depleted without me even going on the net. When I called MTN to enquire about it, they tell me that I am going on the internet and I have applications running on my phone. I have switched off all automatic updates and I do not even use my phone to go on the net anymore for fear that MTN will ***** my data and use that as an excuse. The only application I have running is whats app and we all know that it does chow that much data. Today alone. R15 worth of data bundles have literally been depleted immediately after I load it. When I call MTN they tell me the same thing they did last time (I have applications running and I am on the internet). I might be not so clued up with technology, but this is ****************.<br> <br> Shame on MTN. *****ing people's data like it is nothing! <br> <br> I am disgusted!<br> <br> <br> Karen
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
We investigated your number *** on the billing system there are no internet records,kindly provide the number in question for us to be in a position to investigate further
warm regards
mike
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
We investigated your number *** on the billing system there are no internet records,kindly provide the number in question for us to be in a position to investigate further
warm regards
mike
