1 reviews | Active since Oct 2012
MTN is *****ing minutes
I have laid several complaints to MTN and to date nothing has happened. I have a contract with MTN which entitles me to a 100 free minutes. In April 2015 I made calls equivalent to 10 minutes, and thank you to the technology of the phones I could calculate the minutes, but after the 10 minutes I was told I am out of free minutes.I laid a complaint with the call centre and till today I have not received a response. In June and July I did not use all my minutes and the same thing happened. In November the same happened and I laid a complaint at the branch in Durbanville. I am still waiting on the response. Its January and on the 20th I got my free minutes but by the 24th I was out of free minutes and I can state with cer*****y again that I did not use them.<br> <br> I am of the opinion that MTN is *****ing minutes to Increase its revenues. They are not keeping part of their promise as agreed in the contract.
Thank you for your post.
Please accept our apologies for the inconvenience.
According to our records the number you have provided on the post is a deactivated number, the number was de-activated on the 2015-11-20
Rest assured, it is not our intention to displease
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience.
According to our records the number you have provided on the post is a deactivated number, the number was de-activated on the 2015-11-20
Rest assured, it is not our intention to displease
Regards
Nompumelelo
REQ:***
