ND
Ncebakazi D
1 reviews | Active since Dec 2015
20 Jan 2016, 22:00
MTN is *****ing from the poor
I am taking legal actions against MTN. between the 17/11/15 and the 9/12/15 I have been calling MTN that I do not want to renew my contract thus I want to migrate my number to better service provider. in December 2015 MTN sent me airtime which disappeared like all other airtime that I load &
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MTN South Africa's replyOfficial
22 Jan 2016, 13:54Hello Ncdodo,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please take note the contract has been cancelled and converted to prepaid. The December invoice will be credited against the account. Please allow +-5 working days for the credit to reflect, note that the credit will clear the account balance of R 255.00.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please take note the contract has been cancelled and converted to prepaid. The December invoice will be credited against the account. Please allow +-5 working days for the credit to reflect, note that the credit will clear the account balance of R 255.00.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply22 Jan 2016, 13:54
Official
Hello Ncdodo,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please take note the contract has been cancelled and converted to prepaid. The December invoice will be credited against the account. Please allow +-5 working days for the credit to reflect, note that the credit will clear the account balance of R 255.00.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please take note the contract has been cancelled and converted to prepaid. The December invoice will be credited against the account. Please allow +-5 working days for the credit to reflect, note that the credit will clear the account balance of R 255.00.
Kind Regards,
Alice van der Merwe
***
Best regards,