NR
Nicolaas R

1 reviews | Active since Feb 2015

24 Feb 2015, 10:43

Mtn is *****ing from me!

Iphone 5s 64g does not want to CHARGE anymore problem<br> <br> Step 1: Wait after December Holidays to hand in phone on 5 Jan 2015 to analyse the reason & cause for phone not to recognize any charger (phone can't charge). - Result still phoneless for a big business man.<br> <br> Step 2: Wait until 16 Feb 2015 for first answer regarding problem over a MTN automated sms.<br> <br> Step 3: Realize that the sms states: Beyond repair / warranty voided device return pending payment, R330 service charge for absolute nothing. No explanation or do I know what is the nature of the problem.<br> <br> Step 4: FLIP MY MIND! What are you thinking

0
Replies (1)
MTN South Africa
MTN South Africa's reply02 Mar 2015, 09:31
Official
Hello Zam-Buk,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

A response has been given by Kagiso on this query.

Regards
Thabelo
REQ:***

Best regards,