MB
Marike B
1 reviews | Active since May 2014
02 Jul 2015, 13:37
MTN is spamming my inbox
I am unable to unsubscribe to MTN's promotional sms's. Every time I buy airtime or their is some promotion I receive consecutive sms's. Could you please stop spamming me. I have seen multiple complaints regarding this issue.<br> <br> Also, I upgraded on the 5th of June and now I am receiving sms's that says I qualify for an upgrade and have not received my new months bundle. What is going on? MTN is quickly becoming the worst mobile service provider.
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MTN South Africa's replyOfficial
09 Jul 2015, 14:39Hello MarikeAnne,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your number has been removed and you will no longer be receiving spam sms.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your number has been removed and you will no longer be receiving spam sms.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
MTN South Africa's reply09 Jul 2015, 14:39
Official
Hello MarikeAnne,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your number has been removed and you will no longer be receiving spam sms.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your number has been removed and you will no longer be receiving spam sms.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***