PR
Paul R
1 reviews | Active since Dec 2018
04 Dec 2018, 10:15
Mtn is so shady
Few months back my account has been handed over to lawyers by mtn.account been paid up so sended paid up letter to them.been a month and still mtn hasnt updated the account?been on the line everyday day since no obe contacts me back after numerous tickets been logged on my account.now my line has been suspended but the people at the call centre can see every cent i paid.mtn is very shady.
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MTN South Africa's replyOfficial
05 Dec 2018, 12:51Good Day Mr Robyn
We are terribly sorry to have disappointed you with the lapse in service and please accept our apologies for any inconvenience caused.
As per our conversation, kindly note your account was in arrears and the outstanding balance had not been settled in full. A cancellation request will be sent to our retentions department once we have received communication from you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
We are terribly sorry to have disappointed you with the lapse in service and please accept our apologies for any inconvenience caused.
As per our conversation, kindly note your account was in arrears and the outstanding balance had not been settled in full. A cancellation request will be sent to our retentions department once we have received communication from you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Best regards,
MTN South Africa's reply05 Dec 2018, 12:51
Official
Good Day Mr Robyn
We are terribly sorry to have disappointed you with the lapse in service and please accept our apologies for any inconvenience caused.
As per our conversation, kindly note your account was in arrears and the outstanding balance had not been settled in full. A cancellation request will be sent to our retentions department once we have received communication from you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
We are terribly sorry to have disappointed you with the lapse in service and please accept our apologies for any inconvenience caused.
As per our conversation, kindly note your account was in arrears and the outstanding balance had not been settled in full. A cancellation request will be sent to our retentions department once we have received communication from you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Best regards,