MTN is so *********** it's practically theft.

In October I upgraded my cell phone and internet bundle. The first billing run came around and I was double billed. Of course your call centre staff assured that it will be rectified and that was the last I heard because your staff is completeley useless at communication. This billing cycle came along an behold, MTN overbilled again.

So please tell me what is so difficult about reading two numbers off a piece of paper and adding them together? Your billing staff are the most useless bunch of people I have ever come accross. They are only beaten by your call centre staff who just cannot even understand what I'm saying to them.

But alas, this is a two part problem. The way my data displays on the USSD is incorrect. Everything is dumped into the night time data. Now as I tried explaining to your highly *********** call centre this is not the case. My internet works. I just cannot monitor it because of how it displays on USSD. But no, your staff cannot follow such a simple thing. They are constantly "reallocating" bundles and it MAKES NO DIFFERENCE. Then to make it worse, they keep saying oh it will be rectified on the next rol*****. So I have to wait a MONTH just to see its not fixed. By the way, the bundle is 80 day 80 night and 50 DSTV and showmax. There's no way I can tell how much is being used where for 3 months now.

Now MTN, listen carefully now. I will not wait past TODAY to get the money back. I simply won't. I will not wait another month for the way the data allocation is displayed to be fixed. I don't care anymore about your difficulty in fixing these things. Why should an average joe like me carry the financial loss when you're the billionare?? DO tell..

You are ******* plain and simple.

Cell contract price is R228 Internet bundle R599 Equals R828

First month you took R1759.08 Second month you took 1001.33 Equals R2760.41

So simple math shows you that you owe me R1104.41

PAY UP.