1 reviews | Active since Jan 2017
MTN is shocking!
<p>I have been fighting with MTN for 6 months now and still nothing is being done about it. Everytime I either go into a shop or phone them, I get told there is no problem with my debit order yet I have to especially come in the following month to try sort it out again. They say if I don't pay within so many days my phone will be cut off. This is the exact reason I have a debit order yet they don't provide the service they offer. It is such an inconvenience. I will be ending my contract as soon as it is up and with never recommend them to anyone. No care for their customers.</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that we have evaluated your account and picked up that a debit date has been set to go off from your account each month on the 2nd.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
REQ:***
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that we have evaluated your account and picked up that a debit date has been set to go off from your account each month on the 2nd.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
REQ:***
Best regards,