TG
Thesnè George
1 reviews | Active since Feb 2016
15 Feb 2016, 18:32
MTN IS ****
I am so tired of the ********** service we've been receiving from MTN. They don't even make a call to understand as to what my grievance is. I haven't had service for the past weekend. I'm disgusted, how do I end my contract? I don't want to pay for this anymore. Such a waste, such an inconvenience. And their customer service is BEYOND ****.
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Replies (1)
MTN South Africa's replyOfficial
19 Feb 2016, 11:26Hello Thesne1,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We had connectivity issues over the weekend but the issue has been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We had connectivity issues over the weekend but the issue has been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply19 Feb 2016, 11:26
Official
Hello Thesne1,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We had connectivity issues over the weekend but the issue has been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We had connectivity issues over the weekend but the issue has been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,