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Christel C

1 reviews | Active since Feb 2015

02 Feb 2020, 09:03

MTN IS ******** AND THE WORST PROVIDERS !

MTN is ******** and just deduct money as they please!! I have stopped my contract on 23 January and paid the retention fee to terminate my contract, but they still deduct a debit order from my bank account! This is unacceptable!!! WHY ON EARTH DO ONE PAY THE RETENTION FEE THEN?!!!!?????? As soon as they canceled my contract, they took all minutes and data I had. They are the biggest ********!! Would not recommend their service!!

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Replies (1)
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Christel C's update02 Feb 2020, 22:01
Reviewer Update
Good day Ishie,

You clearly don't understand my frustration nor the problem???
I have paid my retention fee as arranged with MTN on 23 January- but still money went off my account on 02 February ??? WHY IS THIS?!?!?!