Mtn is ruining my credit record
<p>I had 2 contracts with mtn which I cancelled in February 2016 after the 24 months lapsed.Mtn continued to debit my account for one of the contracts month after month. I stopped the debit order with my bank and sick and tired of mtn sending me threatning emails about the account : A ********** .</p> <p>Stop debiting my account and cancell the contract </p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to our Retentions Division to assist with the cancellation on active line and to reconcile account.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to our Retentions Division to assist with the cancellation on active line and to reconcile account.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
why am I being harassed and threatened with lawyers again MTN ? Please do your part of the job properly and stop calling me with nonsense. I will not pay a cent to MTN when I cancelled my contracts with you in February already. It was your fault that you continued to debit my account so actually MTN owes me money and not the other way round
why am I being harassed and threatened with lawyers again MTN ? Please do your part of the job properly and stop calling me with nonsense. I will not pay a cent to MTN when I cancelled my contracts with you in February already. It was your fault that you continued to debit my account so actually MTN owes me money and not the other way round