Mtn is robbing us customers

I called to find out about my contract that i have with mtn only to find out that my contract ended last month, they said i wa supposed to contact They said I must contact them 30 days before the contract ended and that I wasn’t told when I first agreed to the contract when the lady was telling me the cell phone didn’t tell me I asked them can I review the recording of the day when the cell phone was sold to me That they sent me from pillar to post then I told them to transfer me to the team leader only to find out that this phone will go straight to voicemail meaning they knew that the team leader will not answer so my query here is why am I supposed to pay when I was never told apathetic day 30 day before cancelling the contract then when I query no one is assisting me instead both of the consultant that I spoke to are giving me different amounts that I need to pay this month and the last one that I spoke with told me that I need to pay also next month because they are still going to give me data off which I’m not even neutralising cause I lost the SIM card a few months back that’s why I didn’t even want to go and make some up because I told myself this contract is ending so now if I go and make the Sim card I’m not even sure that I’ll get all the that I’ve been paying for for the couple of months they will tell me that some other Daugther has took them back and another thing that I’m complaining about is that I was never told about me calling them 30 days before the contract so why do I have to pay this month and next month then I tell me about the data that they loaded of which the data that they load it doesn’t amount to 300 and something or 200 and something and who supposed to pay that money because I was not in the wrong the person told me the Product didn’t tell me about this so I want them to fix my complaint because when I told them about this they told me that I need to send an email Knowing very well that the email will take long so I want to know who’s going who’s going to pay and who’s on the wrong I want us to listen to the recording on the day when they were selling me the phone because I was never told about 30 days before the contract and now if I was told I was going to call 30 days before and then after I’m sure they were not going to be any money That was going to be loaded on the Sim card so I’m not happy today they even made me a fool of the consultant that I spoke with when I was raising my my when I was raising my query was like I’m talking I was talking to a wall they didn’t even want to listen the only told me that they have already loaded that so I need to pay off which the contract was already cancel the contract was finished I didn’t even utilise that so yeah I want my credit to be solved and then service is bit horrible because also themselves they keep on saying they told me and the contract that that was loaded and according to me yes it was loaded but when the contracts finish as supposed to get an email or get an SMS or get a call But my contract is finishing I wasn’t even getting the statement every month when they asked me why it was I not getting my statement I told him that was not my job they said I must request them so I couldn’t to me if you’re paying something every month you need to get this statement that even they never bought it for the past 2 to 2 years to send me a statement so yeah I need to I need someone to assist me especially I need us to listen to the recording the day that we’re selling with the phone