MTN is robbing costumers unenthnicaly!

Hi dear Peter! I hope you are doing well during COV19 times. I know it is very difficult. My contact for MTN is terminated in last November, 2020, I am asking you to move my number to Pre-Paid. Actually, I asked many times via e mail and phone's call, I couldn't get any results yet. I m a chronic patient so could not go to MTN shop because of Cov19. In addition, my contact monthly debit order was R135 till November 2020, but they increased it to R958 without my permission . Each times I asked MTN retention center to move me in PRE-PAID, they have increased my monthly bill. I m aggred with an attorney to fight for my right and seized money! I appreciate if PETER can help me to move to PREPAID for my cell phone number Kind regards Yavuz AYDIN