GK
Glen K

1 reviews | Active since May 2012

22 Dec 2015, 10:16

MTN is ripping customers airtime

I cancelled my contract due to incorrect billing hoping to port to another network. decided to check if the *****ing of my airtime persist by being a prepaid customer. to date i think i have lost more than R300 in a month as i load airtime almost every 2nd day. when i call MTN ducks and they keep on *****ing airtime from it's customers. people please help yourself get out of mtn network these are ********* who rob their customers since their billing ripping people and looks like they recovering money in this manner.

0
Replies (1)
MTN South Africa
MTN South Africa's reply26 Dec 2015, 12:01
Official
Hello Stonez,

Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Kindly be advised that I have checked on your account nothing is taking your airtime but used for calls, smses and internet connection.


We sincerely hope that the above is in order and that we are able to restore your faith in us.

Kind Regards
Nompumelelo
REQ:***