1 reviews | Active since Oct 2013
MTN is really really bad.
Hi <br> <br> <br> Since we moved from Nashua to MTN , every single month there is a query and every consultant who tries to assist seems to make the problem even worse. i cant pay for a service i never received . Last month i received an invoice, they say i must pay R4000 of which i did but im not happy at all. i took out the sim card from my ipad and this month again i received invoice it's still says i owe R4000 . The call centre is not working , when calling this number *** a lady by the name of Glady's, she just pushes your call through to some where , i've been holding the call for 20 minutes just to get assistance . yet at the end of the month i must pay .<br> <br> This is really irritating .
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the payment of R4050.00 updated on the 05/06/2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the payment of R4050.00 updated on the 05/06/2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Best regards,
