MTN Is Really Pathetic
Wow, the level of neglect this company has for its customers. I will definitely never use MTN again. I've asked for my settlement letter since the 4th of January 2021, I haven't received it and apparently this is supposed to take 72 hours. I regret taking this network.
When I received my phone, they didn't tell me they were going to double deduct in June (the lady was working at Menlyn in May 2019), they just asked if I'd like it deducted in May or June. Obviously I'm going to choose the latter month only to start me off on a bad note with a double payment.
I miss Telkom.
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Replies (1)'s updateReviewer Update
14 Jan 2021, 05:57There's more from MTN. It took us another 1 hour plus on the 135 customer contact Centre to ask for the settlement letter for the 100th time we still don't have it. I've run out of patience now honestly this network horrible. I can't believe people who pay you get treated like this.
's update14 Jan 2021, 05:57
Reviewer Update
There's more from MTN. It took us another 1 hour plus on the 135 customer contact Centre to ask for the settlement letter for the 100th time we still don't have it. I've run out of patience now honestly this network horrible. I can't believe people who pay you get treated like this.