1 reviews | Active since Sept 2009
mtn IS REALLY A BIG JOKE
I have an account with mtn for a few years now and i have never expected this poor service in my life. mY ACCOUNT WAS handed over about a month ago to the legal department and I have been trying to get hold of someone in that department for more than 50 days to be exact. I have went to your MTN branch in the promenade mitchells plain , spoke to someone in your corperate division and called the foolwoing numbers *** and *** and GUESS WHAT no help whats so ever, no one has gotten back to me to discuss payment arrangengments and the unblocking of my account. My account is blocked!!!1 I am so ****ed you guys are surposed to be a big comapny with proffessional staff that has order. That is clearly not the case. Now I want someone to call me to discuss my account and unblockk the cell ohone ad i HAVE made payments . I want a call today still. Its time you people start working.
We do apologize for the breakdown in service and for the delayed response to your post.
We have now perused your account and see that you've been contacted by one of our Legal Department Administrators, given the amount due and also confirmation was needed of when the payment will be made by yourself.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
We do apologize for the breakdown in service and for the delayed response to your post.
We have now perused your account and see that you've been contacted by one of our Legal Department Administrators, given the amount due and also confirmation was needed of when the payment will be made by yourself.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
