JJ
Joleen J

1 reviews | Active since Jun 2012

11 Aug 2021, 09:53

MTN is quick to cut your line, even though you have paid, they even then deduct double!

After numerous attempt to change my banking details, I gave up and kept transferring money into this account for MTN.

I sent the proof of payment through 6 times, all with the same reference

Customercare 22/07/2021, 23/07/2021, 30/07/2021, 02/08/2021 Complaints 22/07/2021, 02/08/2021 Sam.mathtbula 21/08/2021 Samukelisiwe Dlamini 20/07/2021 Muthuyaloo.chetty 20/07/2021 Bryan Sibeko – 20/08/2021

Even after all this, I phoned MYN Customer care 10 times. Every time I was told its till being processed. The last time I called, the lady told me the app is outdated, my account is up to date. Why then did you deduct double the amount?

135 – 19 Jul 11H45, 19 Jul 15H21, 19 Jul 15H23, 20 Jul 09H35, 20 Jul 13H35, 21 Jul 10H38, 02 Aug 13H54, 06 Aug 12H59, 07 Aug 08H19, 09 Aug 08H04

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