RB
Reyland B

1 reviews | Active since Oct 2012

17 Oct 2023, 23:01

MTN is pathetic, Vodacom 10 stars. After 30+ years with MTN I am moving to Vodacom

My first disappointment with MTN was when they lost all my data and phone time on my Pay as You go. MTN Langeberg Mall, Mossel Bay had no interest to help me and after contacting the ***** number I was, only by change, informed that MTN lost numerous customer accounts and I had to wait over the weekend for it to be rectified. My second disappointment was approaching MTN Langeberg Mall, Mossel Bay and ask them to send my phone for repairs. They outright informed me that Pay as You Go numbers are not considered for repairs. Vodacom welcomed me and repaired my phone. After 30+ years with MTN - Goodbye MTN, your service sucks!!!

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