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Maheshini M

1 reviews | Active since Nov 2012

19 Aug 2015, 11:17

MTN IS PATHETIC, THEY HAVE NO CUSTOMER SERVICE

This is the 2nd report and still no response rcvd. I want someone to sort this matter out. This is unacceptable and i will not have a bad credit report for MTN being negligent and not knowing how t conduct business. Please can someone contact me to close this account and unsuspend my number. I am tired of fighting this losing battle with MTN. i need my number for business purposes and having it suspended (not even my fault) is making me lose business. i am going to unfortunately take this further if i do not get a response to this matter urgently. It is not my problem if MTN is in Financial dire straits, u cannot ***** money from ppl to get your business up and running again. Contact me ASAP. Get rid of your dumb staff to cut unnecesary expenses, this will aid.

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Replies (1)
MTN South Africa
MTN South Africa's reply23 Sept 2015, 18:12
Official
Hello Angry SA,

Thank you for your post.

We apologize for the delayed response and for any inconvenience incurred.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

Kind Regards
Siphumezo

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