MTN IS PATHETIC

First of all this phone takes a month to collect for a technical fault - due to a form not filled correctly, given a mistake on our part, but not once have you picked up the phone to follow up with us. Then we find out the form is the wrong form anyway. Submit another form. Eventually, the phone gets collected a month later after we follow up with you.<br> <br> We now receive a quotation to fix the screen - which IS NOT THE REPORTED FAULT - the battery is clearly faulty, if your technicians cannot pick that up then I really don't know, it is not rocket science. Clearly, they do not even read the reported fault. Now, to reject a quotation I never even asked for, we must pay a rejection fee???? <br> <br> Fix the faulty battery, return the phone, or give me a new one. These are my simple terms which you have over complicated. <br> <br> Laid a complaint - no response. Post on Facebook - no response. Email the guy responsible - no response.<br>