cM
cindy M

1 reviews | Active since Apr 2015

21 Jul 2015, 08:26

MTN IS PATHETIC

After numerous emails to MTN and 2 reports posted here, my number is still on contract. I received a text yesterday stating that owe money to MTN or my services will be suspended. Then you had the audacity to give me data again today!!!<br> <br> HELLO!!!!! I just want the number to be converted to prepaid. I gave notification already in MAY that the contract will not be renewed. I am NOT paying the amount due because I am not liable the account in JUNE and JULY. Take the airtime and data that was given it has not been used.<br> <br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply23 Jul 2015, 09:23
Official
Hello cindym2,

Thank you for posting.

Please accept our apologies for the inconvenience that this experience may have caused rest assured it was not our intention to dissatisfy you in any way.

Note that cell number *** has now been migrated to pre-paid as per your request.

Regards
Lorraine

Best regards,