MTN IS PATHETIC!!!!

<p>Since MTN took over Nashua Mobile on the 1st of Nov 2014 my account has been a mess. The terms & conditions changed after Nashua Mobile promised that nothing would change with the take over by MTN, but that was not true. With Nashua Mobile i could send and received MMS and Sms but with MTN I need to buy airtime to do that. The MTN consultants instore just say they cant do anything i need to log billing queries. I did that numerious times , with no reaults. I've been more in MTN stores the past 2 years to try to solve this matter, than ever before. MTN IS THE MOST *********** AND PATHETIC SERVICE PROVIDER WITH *********** STAFF. The only 2 people that were willing to assist me were at MTN Glen Fair, The rest is POOR. I NEVER HAD TROUBLE with Nashua Mobile, but my contract with MTN is POOR, i did not have a choice with the take over. The documentation received by Nashua Mobile stated that the terms and conditions will be the SAME IS NOT TRUE MTN DID NOT HONOR THAT. I will NOT RECOMMEND MTN AT ALL. They PROMISE TO PHONE BACK BUT THEY NEVER DO. WHEN YOU CALL IN YOU HOLD ON FOR AGES WITH THE CALL CENTRE FOR SOMEONE TO ASSIST YOU, BUT THEY CANT ASSIST BECAUSE MY CONTRACT IS WITH MTN NOW AND NOT WITH NASHUA MOBILE. My S6 gave me trouble since the beginning and it takes them 2 years to rectify the problem. Well now i have a S7 but the ACCOUNT is still a mess. I really hope that someone will take the ownership and have the guts to phone me but i DOUBT IT. I WILL NEVER EVER RECOMMEND THEM. THERE OWN STAFF ASKED ME TO REPORT THEM AND PUT THIS ON HELLO PETER AND PHONE ICASA ********** 00 WITH NO SUCCESS AND MTN HEAD OFFICE ********** 000 the person there asked for my original contract with Nashua Moblile. Well if you do a take over you are supposed to have all the documentation on record. Really i was speachless, I dealt with Nashua Mobile for almost 14 years with NO TROUBLE.</p>