MTN IS PATHETIC

Good day <br> <br> Please help I have fighting with MTN for about a month now. Last week one of the team leaders gave me a letter stating I have to collect a Huawei G7 replacement hand device or any device valued at R4639.68 and had to pay a access fee of R350 since it was my 1st claim. When I got to Southgate MTN the lady told me that the value of the Huawei is R5099 and that I should pay an extra R400 for the access fee. My questions is why did they give me that value when they are the people that know the value of the phone I have been to Southgate MTN 3 times now with not results. And now I still cant get hold of Patrick and Ndumiso. I have send Patrick an email he still has not rep****. MTN Insurance are ****** please HelloPeter help me get hold of these people as I am still without a device and its in my 3rd month now. MTN is quick to send statements but they are very useless when it comes to providing a service. These people needs to be exposed I am really tired of them they have done nothing but caused me money and heartache they need to be sued. They are pathetic and *********** <br> <br> Their call centres cannot even help with anything ... their lines just as bad . PLEASE HELP :-(