Mtn is now charging me 10k when i canceled my contracts just before they were due to expire.

Absolutely disgusted by mtn service.

My family moved out of SA for work last year and i had given my contract sims to family to use. The bills were managed the entire time, i emailed mtn Retensions on the 2nd of decwmber to cancle my contracts and move them to prepaid and the response time was appalling.

Not only that but i checked my email and am now sat with a 10k bill when this was supposed to be concluded before my cancelation date so i dont have to pay anything at all.

I cannot believe this and i suggest everyone look very hard at how best to cancel your contracts when need be because their customer service sucks.