sM
senzo M
1 reviews | Active since Jan 2015
05 Jan 2016, 10:45
mtn is not trustworthy
I sent my phone to another mtn store for repairs yet again, the phone has a problem with the charging port. my phone cant charge an it went dead. it turns out I cant get a new phone like the store promised me. I am leaving mtn for good, mtn does not care about its customers
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Replies (1)
MTN South Africa's replyOfficial
07 Jan 2016, 21:14Hello senzo.mm,
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have referred the matter to the store level for further assistance.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have referred the matter to the store level for further assistance.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply07 Jan 2016, 21:14
Official
Hello senzo.mm,
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have referred the matter to the store level for further assistance.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have referred the matter to the store level for further assistance.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***