GM
Gosekwang M

1 reviews | Active since Oct 2015

23 Jan 2017, 13:25

MTN IS NOT SERIOUS ABOUT BUSINESS!!!!

<p>I've been requesting a copy of admission from MTN since last year. Ishie was handling the case and I'm still waiting for that copy. It's about three months now or more than that.</p> <p>Is anyone at MTN going to attend to a client (ME) or are they going to keep on ignoring clients concerns</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply07 Feb 2017, 11:36
Official

Good day Gosekwang

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.

We would like to assure you that we are actively working to improve our service levels.

Regards

Angela

REQ:***